Monday, March 30, 2009

My customers are the best!

My customers are truly the best~you guys are sooooo awesome!!

All of your emails and convos this last week have been so sweet and touching (thump, thump goes my heart!) I am so blessed to have each and every one of you cross my path and I am so happy that I have been able to share purse love with you!--I have been able to meet the most amazing people by making Hypernoodle's and so many are not only loyal customers, but have also become good friends--I am so, so, so, so LUCKY and I thank you all SOOOOO much!
I am truly in a happy place being able to make and create purses for you and I am so grateful that you all want a "Hypernoodle" and keep wanting them! You are a HUGE reason why I do what I do!

I deeply, deeply appreciate your love and faith in the Hypernoodle product--your kind words have meant the absolute world to me! THANK YOU, THANK YOU, THANK YOU!!!
Hugs from Hypernoodle :)

P.S. to AL, TM, SP and the Supergirl (LOL) no worries--I won't stop making your bags!!! :)

Wednesday, March 25, 2009

Not everyone likes Martha Stewart either....

So, I got my first "Negative" feedback worries!
My Grandma always said "You can't please everybody all of the time!" And there is so much truth in that statement! No matter how much we wish that no one will criticize our work--sooner or later....its a' comin'!!!!! And ya know what????? C'est magnifique (translation It's all good~lol)

Not everyone likes Martha Stewart either, but she carries on! People told Picasso he was a nut...and he carried on...people thought Andy Warhol's work was "too out there" and "ridiculous looking" and he carried on...The chefs on 'Top Chef' get dogged by the judges sometimes on the food they make...and they carry on...the Project Runway designers get trampled on in forums and blogs about how ugly and "not together" their designs look...and they carry on--And that's what I'm going to do! Do you think LeAnn or Christian from Project Runway never had anyone who didn't like their work? They most certainly did, and there is ALWAYS going to be someone who doesn't like what you have done.
I was always suspicious of the Etsy shops that had ALL positive feedbacks--like there is NO ONE who didn't like it?? NO ONE??? We've all had a case of buyers remorse at some point in time! Then you tend to notice that they have sold 2,500 items but only have 1,200 positive feedbacks---so ummmm yeah--the odds are pretty high that someone was not likin' it somewhere out of those 1,300 people that didn't leave feedback!

Handmade is handmade it is not mass produced or sewn on a commercial machine. You have to "MAKE IT WORK" in the infamous word of Tim Gunn (whom I love), but you can't make it work for 100% of the people 100% of the time!
It is original and creative and laboriously stitched with two hands-- Hey, when someone attacks your handi-work, it stings~I'm not going to lie about that~ BUT why be angry? I'm not perfect and don't profess to be by any means! Let's be honest, I am sure that there are others who may have purchased my bags that didn't like them either, they just didn't leave feedback--but the majority of my customers do! You like what you like and you can't be downed for that or made to feel bad for expressing your opinion. I do wish the buyer would have contacted me about what he felt looked "Handmade" but srsly...all my bags are handmade--they are original and aren't meant to look commercially produced-
I have a ton of feedback where customers are praising Hypernoodle purses saying they look 100% BETTER than the picture! I am not a photographer at all and think my pictures look pretty suck-y, actually...too dark light others and not showing enough detail--so the fact that someone actually thought the PICTURE was better than the PURSE itself this time is actually pretty funny to me! Oh well--it is pointless to be bitter and is not going to get ya anywhere or solve anything... I still love making them and I offer the same customer service to that buyer that I do to everyone else--because you can't please everybody all the time~~ so you can't be a hypocrite and be bitter to the ones who aren't happy and nice to the ones who are. That's what business is about! With me, everyone still gets the same high level of customer service!

But more importantly, the much brighter side to all of this is that I think my 300+ positive feedbacks and the multiple repeat customers I have (love ya!) who own 2, 3, 4 and 5 Hypernoodle purses--speak much higher volumes about my work!

Grandma is a wise woman and I give her kudos for preparing me for the inevitable...I still love, love, LOVE it and its not going to stop me from Hypernoodlin' for all my customers who love 'em! :) I mean imagine what the world would be like if every creative person was defeated everytime someone didn't like their work?!?!?!
I mean, Martha Stewart didn't throw in the towel everytime someone said she sucked! She dusted the knock down dirt off and did it again! (thanks, Martha! you ROCK!)

We'll we're movin on upppppp, to the skkkkkyyyy (or should I say out?)

Hey ya'll! :)
I have been needing for MONTHS to get my own personal website up and running. Since that is not happening (LOL), I have been concentrating on my Etsy store because the sales have been so wonderful! I have a full time regular job in addition to two Etsy stores and business has been great so I barely sleep! LOL--I love it--absolutely LOVE IT because creating is so much in my blood--but I also realize I've gotta slow it down too!
So, until I get my own personal website up and running (hello--expensive!--lol) I'm in the process of switching my Etsy listings to Artfire!
If you're not aware of Artfire, it is a new "Buy Handmade" shop much like Etsy. I opened my Artfire shop a couple of weeks ago the day I started this blog and have been toying with switching my listings over for the last 2 weeks. I decided last weekend to hit the green light and "go" so to speak because I made a sale on Artfire! Wooo Hooo! Plus, after analyzing the fees that Etsy charges and how much I have been spending to list, re-list and sell items, it seemed like a no-brainer! There are no listing or selling fees on Artfire~~and this is especially important to me and YOU because I can lower the costs on my items so I don't have to make up for the monies that need recouping in Etsy fees.
Don't get me wrong, I love Etsy and it has been a tremendous experience. I opened my Etsy account in October 07, but didn't become a seller and start selling until March of 08 --so in a years time, I have sold almost 400 items!
I'm realistic--I don't expect to sell that much on Artfire because for now, it is still Beta and it doesn't get nearly as much traffic as Etsy does--but everyone's got to start somewhere! I'm sure when Etsy opened they were small and there was not alot of traffc there! I am willing to give it a shot because Artfire has so many great features and a "Rapid Cart" system that makes it MUCH easier for customers to get through the checkout process! Plus with my personal website, I am really going to get more into fabric sales (more later on that!) so I wanted this venue for the purses and accesories~
So to all my loyal customers and any potential new ones...I am still keeping my Etsy shop open, but if it looks worries!----Look to Artfire for most of my new listings. Here is a link direct to my Artfire shop....

Wednesday, March 11, 2009

Yeah, Yeah, Yeah....I know...

Allright! I give in already!
After avoiding it for the last 3 years, I am going to blog...are you happy all of you "do you blog?" "What's your blog address?" people? --thanks for the push! :)
After an internal struggle to figure out if I was interesting enough AND trying to figure out when I am going to have time to blog AND what to blog about AND trying to figure out how I am going to avoid my love of the run-on-sentence that glues my fingers to the letter keys and avoids all statement ending punctuation like the plague becuase I can't seem to type a period unless it is to continue a run on sentence like this...catch my drift?
ACK--a question mark!!!!! And an exclamation point!!!!! Which is my favorite slice of punctuation pie by the way! Get used to it-- I use exclamation points so much somebody once asked me "Is everything really that exciting?" Ummmmm, no---but I am Hyper and that is normally how I talk. A friend of mine encouraged me to blog because she said I type exactly how I talk and it would be a "hoot" to read. (a "hoot"?) hmmmmmm
Anyhoo--I hope you can weed through the run-on-sentences and punctuation abuse and neglect to enjoy The life and times of The Hypernoodle...

coming soon...Hypernoodle defined
and fabric/purse love...
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